Customer can cancel or return or refund his/her order with the following terms & conditions:
Purchase Order (PO) will be cancelled or returned or refunded only for valid reasons.
1) If a customer received an order different than described in the course description. We allow 100% refund, and bear the return shipping cost at our end.
2) If we could not help you to run RSTC Software under valid Laptop Configurations with all efforts, then we allow 100% refund, and bear the return shipping cost at our end.
3) For any reason other than above, customer wants to cancel or return the order, then following terms & conditions shall apply:
a) If order is not dispatched or not picked up within 3 days from the date of purchase (PO): then 100% amount will be refunded. Refund initiation time will be 4 to 5 days. For example: (Purchase Value, Rs. 5,000) – (Cancellation Charges, Rs. 0) = (Refunded Value, Rs. 5000)
b) If order is dispatched or picked up: Total amount less 15% cancellation charges less shipping charges will be refunded if order is dispatched.
Refunds will be initiated after receiving a return shipment from the customer.
For example – (Purchase Value, Rs. 5000) – (Cancellation Charges, Rs. 750) – (Shipping Charges, Rs. 250) = (Refunded Value, Rs. 4,000). In this case, all return shipment charges are to be borne by the customer.
